Is Your Business Up To The Task To Support Remote WorkersMitch
In an ideal world, your employees would be capable of the same level of work at home as they can achieve in the office. Unfortunately, that is just not possible if your network has any of the following issues when the number of remote workers suddenly increases:
- Decreased speeds – Even if your network continues to function, if the speed at which your employees can complete tasks slows down drastically, then their productivity will drop, and they’ll probably grow frustrated as well.
- Insecure connections – A lot of people’s day-to-day work has them handling sensitive company data. How secure is your data?
- IT Support and network stability – There is also risk to your network’s health as a result of it being overloaded. At a time when communication with your employees will be more challenging, getting the message out about IT support and repair times is critical.
So, how do you solve issues with mass working from home?
- Regular tests – Check your network regularly to see how it’s handling the increased traffic and capacity,
- Check your connectivity – Connectivity is of central importance as it covers two of the three problems: speed and security. Strong and fast connectivity ensures your employees can work unimpeded, and the type of connection you choose, such as VPN, is vital to providing comprehensive security.
- Is there work that can be done offline? – This reduces the number of people connecting in at any one time. It also means that if your system does go down, there will still be some work your employees can complete.
Remote workers and security
In terms of accessing the network, VPN is typically the more secure option as it offers an encrypted channel. There are measures you can take with public cloud to increase security, but ultimately you are still using the public internet. With the right provider, private cloud can offer the best of both – the simplicity of cloud computing but with optimum control over security.
It’s important to note that remote workers will be using personal devices to do their work: the family computer, their phones and tablets. These devices may be used by many different people in the household. Mitigate cyber attacks and security threats by educating users and maintain awareness. Users should follow some simple tips:
- Secure storage and management of user credentials.
- Incident reporting to IT helpdesk.
- Don’t open unfamiliar or unsolicited emails or links. When in doubt, contact your IT support.
How should you test your network?
Performing a rigorous test of your remote working network can show you where your issues lie and let you fix them before any disruptions occur. To thoroughly test your network, follow these steps:
- Monitor your network during the afternoon, and if any issues are flagged, however minor, take note and see what changes you can make to prevent these.
- The next day ask employees to report any issues they had, as they might be able to highlight problems that your monitoring didn’t pick up.
Once the test is complete, make appropriate changes so that the same issues don’t reoccur. This is not a one-time occasion, and make sure you are testing your network at least once per quarter, if not monthly.
We deliver solutions that help businesses adapt to the changing workplace. Whether it’s optimizing your network to support remote workers, secure access to business data, or helpdesk support for your business, we can help.
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